NEW ZEALAND UPDATE - 15 FEBRUARY 2021

Delays not expected. Your order will be dispatched within 24 business hours. Please allow longer time for rural deliveries.

AUSTRALIA UPDATE - 4 NOVEMBER 2020

Our couriers are currently experiencing delivery delays as a result of COVID-19 (limited flights, government restrictions, and increased parcel volumes etc). For more information please see https://auspost.com.au/about-us/news-media/important-updates/coronavirus#international

and https://www.nzpost.co.nz/contact-support/international-delivery-updates

Tracking information may also be delayed as Australia Post are experiencing backlogs at their mail facilities. This is due to a large volume of parcels requiring manual processing at customs and at mail facilities.

It is common for tracking information to show your parcel as being stuck "in transit" for long periods of time. The tracking will be updated once your parcel has been scanned as processed by customs and by Australia Post on arrival to Australia. 

If you have any questions, feel free to contact us here.

If you need your order urgently, we offer DHL Express shipping at a flat rate of $30 NZD. Shipping time is 2-6 working days. This express service IS NOT affected by COVID-19 delays.

REST OF WORLD UPDATE 4 NOVEMBER 2020

Due to the wide spread of COVID-19 globally, our couriers are experiencing major international delivery delays due to insufficient airfreight capacity and government restrictions. We expect this to continue for some time.

For more information, please refer to https://www.nzpost.co.nz/contact-support/international-delivery-updates

If you have any questions, feel free to contact us here.

Thank you for your patience and stay safe!

Track your order

Once you receive your shipping confirmation email you can track your order by clicking the link in the email or by logging into your account.

Shipping & delivery policy

​Once your order has been shipped, Mod & Tod can accept no responsibility for delivery delays caused by any event which is out of our reasonable control or foresight.